ASEP Imposes 500,000 Fine on Movistar Print E-mail

Written By: Staff Writer
Source: Cellular News
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Asep imposes US$500,000 in fines on Movistar:
Panama's public services regulator Asep has imposed two fines of US$350,000 and US$150,000 on local mobile operator Movistar Panamá, of Spain's Telefónica, for two service faults dating back to last year, Asep said in a statement.

The US$350,000 fine corresponds to an interruption that occurred on March 21, when the company's GSM network went down for 36 minutes and its TDMA service for 126 minutes, affecting 562,842 clients across the country.

The US$150,000 fine is for a break in service for a total of 36 hours that occurred between September 30 and October 3 in the company's prepaid platform. Asep formally sanctioned the company in January of this year, but did not set fines at that time.

The regulator justified the sanctions on the grounds that the interruptions amounted to a breach of contract. Movistar's concession specifies that the operator must deliver uninterrupted service to its clients.

 
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